Saga Hibachi Steakhouse & Sushi Bar
1040 Settlers Ridge Center Dr, Robinson Township, PA, 15205
Saga Hibachi Steakhouse & Sushi Bar Menu
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Visit below restaurant in Robinson Township for healthy meals suggestion.
Visit below restaurant in Robinson Township for healthy meals suggestion.
Visit below restaurant in Robinson Township for healthy meals suggestion.
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Address :
1040 Settlers Ridge Center Dr
Robinson Township, PA, 15205 - Phone (412) 788-8868
- Website https://www.sagahibachi.com
- Click To Get Directions
Opening Hours
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Specialities
- Takes Reservations : Yes
Delivery : No
Take-out : Yes
Accepts Credit Cards : Yes
Good For : Dinner
Parking : Private Lot
Bike Parking : Yes
Good for Kids : Yes
Good for Groups : Yes
Attire : Casual
Ambience : Trendy
Noise Level : Loud
Alcohol : Full Bar
Outdoor Seating : Yes
Wi-Fi : No
Has TV : Yes
Waiter Service : Yes
Caters : No
WE SERVE THE FOLLOWING STATES
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Brian S.
We like Saga and normally have a good experience. We tried the Robinson location and were surprised with very slow service and poor food quality.
(1)S E.
if I could give 0 stars I would. They are RUDE, unprofessional and mess up orders all the time and dont take accounability for it. I dont know why I keep giving them more chances.Even the little chunck manager or whatever she is , is a rude person. AVOID
(1)Kay P.
My favorite place around for sushi. The prices and the quality of the ingredients are unbeatable. We always sit at the sushi bar and the sushi chefs are awesome. Can't praise this place enough! Wish I was going there for dinner tonight! :)
(4)Jawad A.
I visited this place twice and since my first experience was very bad one due to pathetic customer service and rude behaviour of our server. But on 2nd time it was much better. My shrimp and steak was great and i enjoyed the Hibachi way of cooking. Soup and Noodles were awesomely delicious too. Our server was decently sharp, quick and kept checking on us. I hope that they should be consistent with kind of talent they have.
(2)Samantha S.
Still spending a lot of time here in the Pittsburgh area and have tried almost every spot within a few miles from my hotel. This place was next on the list. I came here in the mood for sushi, but we also ended up deciding to sit at the hibachi. This place looks like just about any other hibatchi place that I have visited, nothing special or amazing sticks out from it. The music that was playing was pop and some country songs came on. I personally really do enjoy music that is set to compliment the atmosphere, so I was somewhat dissappointed on that front. We were the only two at out table ( we got there pretty early, right after work) and service was quick and friendly. I did end up ordering a spicy crab roll that was good enough that we ate it all, but not knock your socks off great. I ordered steak and chicken, and my friend ordered steak and shrimp. We got the usual soup and salad that comes before. The guy who prepared our food was fun and entertaining. The food was ok, i just think they skimped on the good veggies ( over run with onions, and not so much zucchini), and I asked for no onion, but it was all mixed in ahead of time ( which I don't normally see) , so i got a boatload of onions. Its ok, I'm not allergic, just don't care for them, so I just picked out what I wanted. THere was a lot of food. Too much to eat. I had another meal in leftovers, but couldn't take them back to the hotel due to no fridge or microwave to eat later. Next time, if there is a next time, I'll only get one meat.... Not sure if I'll come running back here - unless I am in the mood for hibatchi, unless I find something in the area better
(3)Austin P.
I've gone to saga a few times for whenever I've needed a sushi fixing, and overall their sushi quality has been pretty great. The atmosphere of the sushi bar dining area is nice and open. The wait staff was very friendly the one time I did go do a sit down dinner, but our waitress made a very racist remark about the other staff which made my company and I uncomfortable. We attempted to order desert, but they were out of almost everything. We were only informed once we had placed our order twice, only for the waitress to come back to inform us. While the food was alright, I won't be returning due to the casual racist remark of our waitress and shortage of foods while we were there.
(2)Maura U.
Never going back. I gave this place too many chances. Today, it smelled like cat pee, every surface was sticky, it was as humid as the tropics, the waitress was snobby, and they did not know how to accommodate children. The sushi was meh. Done.
(1)Deborah H.
Never again! Terrible service ... No table setting, napkins, forks or chopsticks. Waitress served soup with no spoon and we had to wait to catch her as she zipped by 5 minutes later. Seaweed salad came and still no utensils! Finally our waitress flew pas and handed out chopsticks but no napkins or bowls for soy sauce. Finally I got up and stole utensils from another table that was set up. Just as soon as we were finishing she was ready to get rid of us. Wow, just my husband and I not a table full of screaming food throwing kids. If I would have had a pen I would have signed my receipt "No silverware and napkins with our dinner NO TIP" warning take your own chopsticks!
(1)Carolyn R.
Tonight I was treating my family of six to Hibachi and Sushi dinner. We have visited Saga on multiple occasions with success. Tonight was another matter. five of us ordered Hibachi one ordered Sushi. The Hibachi was delivered no incident, the Sushi still hadn't arrived after 20 minutes. Lots of apologies from our server Nikki but no results. I finally asked for the manager. Ray the bartender/acting manager dropped by. More apologies and finally my dinner. He was offering 10% off of the bill for our inconvenience. Any more discount would require the owners approval. They have him the authority to discount by 25%. Ray and Nikki did all that they could. Shame on the non-present owners for the disrespect to their diners. Understaffed and undertrained.
(1)John D.
Precisely what one expects of a strip mall restaurant- nothing more - nothing less. Mediocre food - nonexistent service
(1)Reuben P.
Sushi wasn't bad, I don't order any of the special rolls just basics. Alaska roll, spicy yellow tail, and salmon skin roll. The "spicy" wasn't spicy at all. The clear soup was beef base, opposed to chicken base which I am used to, the beef was good, had a lot of flavor. The staff and the sushi chefs seem to clash a bit. There was a lot of "communication" happening with no responses. I'd eat here again, check it out.
(3)Joshua C.
I was in the Robinson area and saw this hibachi place. Phone was dead so I couldn't yelp, otherwise I would never be writing this review. Atmosphere and service were lets just say...odd. Colored strobe lights changing the ceiling color. Quads yes off in a bi ahi section vs a dining section. Just odd So now lets talk food. Ordered a few rolls for lunch and also got the hibachi steak and chicken combo. Ginger salad came out absolutely drenched in dressing. Steak and chicken were both diced very small and steak was chewy. Food reminded me of the Chinese food court options at the mall. At the end of my meal, the bill came and totaled $30. Now I did get some rolls (albeit very basic ones like California roll) but still, this was ridiculous for the food that came. If it had been better quality, then fine I have no problem paying this. But it wasn't. Needless to say I will never go back. Can't imagine this place staying in business long. Only a few people eating there. Don't make the same mistake I did. Go somewhere else.
(1)Chelsea R.
Sushi was excellent and service was prompt. I have been to this location multiple times and I am never disappointed! Wonderful half price sushi selection on Monday evenings.
(5)Johnny H.
Really welcoming staff. Was nervous to try it out because of the negative reviews but I'm glad I did because everything was great. The menu is decent and the chef was hilarious. Overall experience was definitely a good one!!
(5)Arpita B.
We decided to give this place another shot to celebrate my birthday dinner after having a miserable experience with the staff during a prior dining. We came in late on a Sunday night to a pretty dead place with only two other groups in the restaurant. This time round we decided to try Hibachi and were promptly seated by a friendly waiter who paid great attention to us all through the dinner service (different from my previous visit). Our Hibachi chef had a bizarre sense of humor as his idea of showing us a good time entailed throwing pieces of food and sake at us. I did not particularly appreciate this as everyone at our table was well dressed for our night out and the oil stains on the clothes wasn't something we were looking for. The food this time round was decent..nothing to rave about. We got the hibachi dinner which started off with the soup and salad followed by an entree of your choice. The entree came with fried rice and noodles both equally oily though the fried rice was tastier. I got the chicken and shrimp entree which was good. My husband got the steak which wasn't the best and my mom the salmon which she liked. Overall though I had a better dining experience, the food did not hit the mark with my taste buds. This leaves me to contemplate if I should give this place a third attempt or cut my losses and look for a new culinary experience.
(3)Brigitte R.
This is my second time here. I didn't like the food the first time. Today we thought we give it a second chance. The food was horrible. How do they call it sushi, when they blend it with bread crumbs. Yuk!!! Our bill was $117.00 & half of it was bread crumbs. We ordered tuna tar tar and it was blended with bread crumbs. We couldn't taste the tuna and it was like $12.00. Yuk. The salmon, white fish, & tuna were all blended with bread crumbs. Service was horrible. I will NEVER visit again
(1)Russell R.
The decor is appealing and the waitress is fantastic! She really is pleasant and does not spare the thank you and is fast. Speaking of fast, I have never been served so quickly. The fish was fresh and the rice had a nice flavor. Was disappointed to see no squid or octopus on the all you can eat menu but this is pretty typical everywhere, not just a Pittsburgh thing.mo beer on tap, but that is ok a bottle of Kirin is good too. Now I have to tell you about the men's bathroom, it was like being in my High School a Friend Joe G's garage with the black light going. All and all it is a pleasant place and since I like Nigiri $26.95 is a great deal! See you there soon!
(4)Richard F.
Finally a hibachi restaurant where I don't constantly sit in a state of red alert, fearing being impailed by an escaped steak knife. These hibachi artists are highly skilled. You would think that all Asians would be naturally gifted with the ability to twirl knives but unfortunately, it's not always true. I literally think these guys could cook my meal with Nunchucks. The service is the combination of a resort day spa and a Chinese message parlor. Hand and foot, head to toe. Just the way I like it. And the sushi, oh the sushi. Sushi here is like witnessing a miracle. The first bite feels as if I just watched a kitten run into a burning building and carry an infant out on its back white carrying an American flag in the mouth. Pretty sure I just came thinking about it. The sushi that is. I could go their everyday if my wife said we could afford it. And if I had a wife. Love saga, even if I can't understand the accent.
(5)Michelle C.
I'm typically a big fan of Saga but my last trip there was a big disappointment. I made dinner reservations a month in advance for a arty of 6 celebrating my cousins birthday party. We arrived a little early but they seated immediately. Our waitress came and took our drink order and came back with our drinks and tool out app order and sushi order....not a single person came back to us for 45 min. When our waitress did return my friend politely asked about our app and the waitress turned around and snapped that she has a party of 20 and she will get them when she can. I was personally so shocked!!! She came back a minute later with the sushi app that had clearly been sitting for some time. An our after we had been seated we had no drinks and our chef arrived....the chef was awesome and the fabulous bus boy refilled all our drinks. I wish we could have tipped them directly as our waitress was horribly rude and nasty until she gave us our check. We all of course tipped her but were very disappointed in how she treated us, if it wasn't for the rest of the staff we would have most likely left
(2)Danny V.
Suddenly seeking sushi, the weary-eyed travelers stumbled upon this Saga. If this Saga were a Martini it would contain: 1 part Hibachi 1 part Sushi 1 part TGI Fridays 1 part amateur, dry staff This martini would be assembled by staff members who were clueless where the reference "shaken not stirred" came from. The biggest problem with this restaurant is the staff. From the hostesses to the waitstaff we're dealing with amateurs here. The hostesses are in desperate need of customer service training. Too busy to annunciate their words, too busy to welcome you, too busy to smile and too busy to look up from their paperwork; customers are an inconvenience. If they weren't so clueless, I'd teach them to spell the word E-X-P-E-N-D-A-B-L-E. The waitress was sweet, genuine and efficient. One complaint: I inquired about the size of an appetizer and she attempted to flag down a nearby waiter. With three chefs in sight, the nearby waiter apathetically replied, "I don't know" and walked away. The waitress apologized and I ordered something else for the sake of time. Again, the waitress was great, but failed to use the chef as a resource located within feet of her. The quality and the meal was disappointingly average. Gourmet grocery stores have a similar product when prepared on request and assembled in front of you. If I had nothing else to compare this to, I'd have given Saga a mitigating 3 star rating. Verdict: Whaddya expect from a chain-resturant? This Saga is to be (dis)continued in my book. Go fish.
(2)Dan W.
My first time visiting, and I really enjoyed it. Sitting on the hibachi side of the restaurant, our check averaged out to about $35 a person, with an appetizer and a round of Sake. The waiter was absolutely awesome. The chef was very nice as well. The food was outstanding. This is the kind of place to go when you want to be social and interact with people. They will sit you with people you don't know, and the chef will be talking to you and trying to entertain you while cooking your food. I don't think I'd be a regular here, just because of the costs. But, this is certainly a place I would re-visit on a special occasion.
(4)Joe P.
Food is great. Had the regular sashimi dinner and it was great. The sushi chefs are artists. I've had the hibachi a number of times as well and always enjoyed it.
(5)Jack L.
Everything is good if not a bit overpriced. The restaurant is very clean (I look for this if they serve up raw fish!) and the service is always very efficient but a bit on the cold and perfunctory side. My go to items here are: Signature roll - basically tempura shrimp roll with fish roe and shrimp salad on it. It's a goofy item but it always hits the spot. Tuna sushi - very nice serving of raw tuna on rice. Hard to complain about this. Gyoza appetizer - always a crowd pleaser in our family. As much as I like coming here, I always have to deal with the Teppanyaki operation next door. Which is a bit of a techno Benihana experience. Actually, it's a nightmare. But, it's clearly a crowd pleaser so I'm sure that's why it's kept up by the owners. The music, the lights, the awful showmanship like squirting Sake into the mouths of the adult patrons lined up around the fry table and shouting goofy stuff like: "MORE SAKE, MORE SEXY!" and then singing: "NA NA NA NA, NA NA NA NA, HEY HEY HEY, SAKE TIME!"
(4)Leanne M.
I was not impressed with the quality of food or the staff. The food in my opinion is like fast food Japanese rather than getting a good quality dinner. While our cook was fun, the waitress was nothing special. The filet was cut in pieces that were too big. The most disappointing thing was to see a birthday next to us where the staff abandoned the singing of happy birthday halfway through leaving one lone waitress to sing the last two lines. We had two birthdays in our party and decided to skip asking them to sing and leave to have dessert elsewhere. I don't know what happened to giving a shrimp appetizer with meals either. Overall we way overpaid for a mediocre dinner and a little entertainment. I will stick to Benihana or Ichiban in the future. Quality has never been a let down at those locations.
(1)V H.
Around $18 for a chirashi bowl - I thought this was a good deal even though my chirashi didn't come in a bowl. Inside my rice was shaped into a giant ball on the side if my rectangular dish. The rice wasn't quite right either - I'm not sure they got the sugar/vinegar ratio quite right. If you're a sashimi person this still might be a good place to come for the generous slices of fish!
(3)Geo C.
Ordered the sushi and sashimi combo for lunch. The fish was good, but I was very turned off by the cleanliness of the plate it was served on. Almost like they forgot to put enough soap in the dishwasher. It was disgusting. I should have refused the food.. Not sure why I didn't. I will not be back
(1)N A.
Cleanliness was dodgy. Martini was uninspired to put it nicely. Tea is $2.50 a cup? Really? Even when you're spending $24 for a poorly done filet mignon teriyaki plate? The soba noodles had a rancid oil taste. Absolutely never going back.
(1)Mae S.
Sadly the service was slow, the bathroom and the restaurant were both dirty. The food was below average and the best part of the lunch is that I'm pretty certain me and my husband got food poisoning from either the steak or the chicken! Thankfully our little guy did not to eat the meat! We will not be returning EVER!
(1)Cameron B.
Food is good but overpriced. They do give you a fair portion though but not at the price that they charge. Beer costs 5 dollars a can which is about average for the area. If you have time give the the hibachi a shot. It's the same gimmick at most hibachi but entertaining none the less.
(4)Matt C.
To paraphrase a girl of Delta Gamma, "tie yourself down to whatever chair you're sitting in, because this [review] is going to be a rough...ride." To help keep track of everything, I've recreated my mental diary from the evening. An asterisk indicates an approximate time (though events are in the correct order). 6:58 - Arrive for 7pm reservation 7:01 - Entire party arrives (they only seat complete parties) 7:09 - After 8 minutes of waiting, our party of 7 gets seated at a hibachi station. 7:10 - Another party of 4 gets seated at our table. Both parties are celebrating a birthday; we bond. 7:12 - I marvel at the next table. Looks awesome. Everyone's laughing at the chef's jokes as he flips bits of food through the air into peoples' mouths. Later, I'd note sake-squirting and other fun, interactive tricks. 7:13 - ANNOYING ELECTRONIC BIRTHDAY SONG LOUDLY PLAYS FOR SOMEONE IN THE RESTAURANT 7:16* - Drink and appetizer orders taken. WAITRESS OFFERS ALCOHOL TO TEENAGE GIRL. When confronted with the girl's true age and the lack of carding, waitress gives a giggle-shrug and says "Oops! Well, you look 21!" Oh, she LOOKS 21. Then it's fine. 7:18* - Drinks come out in Styrofoam cups. They're out of glassware. No biggie. 7:19* - ANNOYING ELECTRONIC BIRTHDAY SONG LOUDLY PLAYS FOR SOMEONE IN THE RESTAURANT. Also, we place dinner orders (though we kind of have to shout, why is the volume so loud?). 7:30 - Appetizers arrive. One of the three orders was wrong. Someone orders a second beer which never arrives, though it takes a while to figure that one out. 7:33*, 7:35*, 7:40*, 7:42*, and 7:45* - ANNOYING ELECTRONIC BIRTHDAY SONG LOUDLY PLAYS FOR SOMEONE IN THE RESTAURANT. Holy crap, this must be THE place to celebrate a birthday! 7:50 - Still no sign of our hibachi chef. Party that came in more than half an hour after us gets a chef. 8:04 - Someone complains to a waitress. We're getting hungry and rather pathetic looking. The hunger mixed with constant repetitive electronic music has worn down all my emotional defenses. I am psychologically primed for cult recruitment, or a Guantanamo interrogation. 8:07* - BEEP BEEP BEEP BEEP. An alarm is going off! What does it mean? No staff is in sight. It's too quiet to be safety-related. It sounds like...an alarm clock? I hunt down the noise and find a lone iPhone sitting under a plastic bag. I pick up the offending device and ask whose it is. NOW I've got someone's attention, because a staff member rushes over and says it belongs to a coworker. She scurries off to find said coworker. 8:10* - Kid in a tie comes over and apologizes for the delay without making eye contact. No introduction, so I just *assume* he works there. He says there was a mix-up with their paper ticket system and a chef went to the wrong table. A hasty retreat is beaten by the bearer of bad news. 8:15 - Been sitting without a chef for over an hour. Contemplating leaving, but it's just so amusing th--BEEP BEEP BEEP. There's that iPhone again. 8:20* - Someone finally notices two paid checks that have been sitting on our table since we sat down. They, along with some dishes etc. get removed. I'm no logistics expert, but I think I know why they ran out of glasses and had to use Styrofoam. 8:25* - ANNOYING ELECTRONIC BIRTHDAY SONG LOUDLY PLAYS FOR SOMEONE IN THE RESTAURANT 8:39 - A chef today! O frabjous day! Callooh! Callay! Rejoice this way! 8:39 to 8:43 - Chef performs uninspired and perfunctory hibachi show. No throwing food in mouth. No jokes or laughter. No squirting of sake or tossing of shrimp. He bounces an egg on a spatula for a few seconds and then stores it in his hat. Awkward and boring. 8:44 - Chef starts dumping food on our plates. Show's over, he's just cooking now and ignoring us completely. My mouth hangs open--mostly from stunned disappointment, but in part out of some naïve hope that a shrimp is coming its way. No such luck. If I want food in my mouth, I'm going to have put it there myself. Like a sucker. 8:45 - We all eat quickly. Food's unremarkable; mine's a little overcooked. Too hungry to care. It's been over an hour and a half since we sat down. 8:50* - The birthday girl in the other party gets a treat! They bring out some fried ice cream just for her! ELECTRONIC MUSIC, OBVIOUSLY. I point out that it's my friend's birthday too, so they go off to find another dessert. 8:51* - After a solid minute of confusion, the birthday girl gives up on her treat. Why? No utensils. 8:56* - MORE MUSIC, and my friend gets ice cream. Still no utensils. He uses a fork. 9:02 - Checks arrive. We found the missing beer! It's on the bill. 9:03 - Hey, wait a second. Why are the birthday treats no one ordered on the bill? They charge people having birthdays for stuff that comes out automatically. Not cool. When the dust cleared, they took 15% off the bill. I still felt pretty disappointed and ripped off. Oh, and 2 out of 7 people got food poisoning later that night. Don't order steak.
(1)Lexi S.
I have NEVER disliked the food here. Let's be clear on that. The service and manager are absolutely despicable and I don't know how they are still in business. The problem is the horrible service AND management. The same short woman is always there w a smug look on her face and never does anything to make customers happy. We had a large group for my graduation there, literally had to track down the waitress every time we needed anything, and they didn't even bother to apologize! So, since I liked the food but not the service, I started just getting food to go. They even screw that up!!!!!!!!!!!! I waited almost 30-40 last night for 2 sushi rolls. They hadnt even been started when I came back after 20 min like I was quoted. I doubt the hostess (who was in PINK leggings, quite unprofessional!) even put my order in since it hadn't been started. I expressed my unhappiness to the manager and she brushed it off like it was nothing. Customer lost! Id rather get sushi from Giant Eagle than give my money to this place again. so disappointing!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I hope their owner checks these reviews from time to time, they should really know their business is being ruined by a very poor manager. She is the only one I ever see there so she must be the only one.
(1)Darren W.
Man, I couldn't figure out whether or not this was a Japanese restaurant or a nightclub. The only things missing were a bouncer, a velvet rope, and a cover charge. The pounding electronic polka was in full effect as was the suburban strain of the much maligned yuppie, but that's a piece of social commentary for another day... Kay and I began with a quintet of Lobster Rolls, which included tempura lobster, cucumber, avocado, mayonnaise, lettuce, and...caviar (!). I'm not sure why I keep ordering sushi because it all tastes the same to me, unless it's atrocious, and this wasn't in the least, each ingredient adding up to make for a flavorful wad of grains, veggies, protein, and roe. And that's all sushi is; a doughy clump of...whatever-you-can-think-of that's often greater than the aggregate of its elements, isn't it? Wanting to avoid doing the teppenyaki thing since we weren't feeling sociable and had experienced it before elsewhere, I haphazardly chose the Salmon Katsu for my entree. Not knowing just what in blazes Katsu was, I was pleasantly surprised to find that it primarly consisted of some of the dandiest fish fingers I've had in some time. Coated in a crispy, sweet breading, the filets within were pink, juicy, and fresh. Escorting the fish was a bowl of rice and teriyaki sauce. Nooot bad at all. To save my salt-of-the-earth ass, I cannot remember what Kay ordered. Our day had been a protracted one, and our week had been bludgeoning, overstimulating. We did not *sob* order dessert. Aside from Saga's overly trendy climate, I really have no qualms about our Friday evening meal here. P.S. The service was satisfactory on our end, and the restaurant was spic-and-span.
(4)Jeremy K.
The sushi here is very good. The chicken fried rice is amazing, considering it's such a simple dish. The service is hit or miss though. I've been here with my wife many times. We come back for the food, not the service. Sometimes the wait staff is great, and sometimes you have to ask for plates and chopsticks....
(3)Melissa P.
worst. My fiancee had never had hibachi before. So we had a date night. I had been to Saga one other time for sushi once for lunch and it was GREAT! So we planned to go for hibachi and then across the street to the movies. We sat down, ate, and it was delicious. No complaints. The drinks, the food, the show. It was awesome. Then... we went across the street. I swear to god we sat through the previews and about ten minutes of the movie before I ran to the bathroom and vomited. I also threw up in the car and at home. So did he. It was horrible. I will say that one of my fiancee's students (he is a teacher) worked at the theater and noticed we were leaving already, told her manager what happened and refunded our tickets so we got to see the movie a few days later! they are awesome!) Then, when my fiancee called the restaurant they told him we were lying and hung up on us! I emailed management from their website who told me that they didn't believe their workers would do that and they would look into it. I never heard back.
(1)Mark S.
Today, myself and several of my coworkers called to order lunch from Saga at Settler's Ridge. We are pretty regular customers of the establishment as we all enjoy the sushi roll lunches. Much to my dismay, when I asked to place an order for said lunches, I was told that, since today was a holiday, they were only doing dinner prices all day long. That, in and of itself, is ridiculous. Yes, today is President's Day but the vast majority of Americans who don't work a government or banking job, it is just another work day. When I asked to speak to a manager, I was given over to some dude who said there was no manager today and he couldn't do anything. The food here is OK, just OK. The service is bloody awful. Good luck getting out of here on time during your lunch hour. This latest greedy action today pretty much cements that, from now on, I'll go to one of the other sushi places in Robinson like Ichiban or even Market District. Stay away
(1)Nish K.
We decided to drop in at Saga on a Sunday evening for a family dinner (parents visiting). The place was pretty dead, and the staff took some time to organize which empty table to seat us on. I think they need a dedicated host/hostess at all times (not only during peak hours). Once we were seated in the Hibachi section, we were met with a great waiter - he kept checking in on us and seemed sincere. The Hibachi chef was a playful dude - did his tricks, cooked some tasty food, sprinkled water on us (to prevent us from heating up near the fire), and tossed veggies and squirted sake (not together) in our mouth. Maybe a little too playful for me but entertaining. I found the Hibachi food at this place much better (tastier and perfectly seasoned) than some other places I have tried (Ichiban and some other restaurants in LA). The shrimp is my favorite, next is chicken and then steak. My wife tried the salmon and seemed to like it too. All the Hibachi entrees come with noodles, rice, veggies, soup and salad and the portions are big i.e. you do not go hungry and you get food worth the money. The restaurant is good sized, with a bar and separate seating for Hibachi and Sushi. The interiors look modern and clean. The last time I was here, I received terrible service as our waitress did not seem like she wanted to be working. Though the sushi was fresh, tasty and ample (Spicy Tuna, Spicy Salmon, Shrimp roll), it spoiled my experience. As my recent experience was a positive one, I will give Saga another chance and hopefully the service can impress me as the food definitely does. The three stars round up for both my visits (service and food).
(3)Sara C.
Never. Again. I can't say that I was particularly enthused when my friend decided he wanted to celebrate his birthday at Saga in Robinson, but I went along with it because it was his birthday pick. I figured we'd at least have some fun seeing some shrimp getting thrown around and having some saki getting squirted into our mouths. Unfortunately, our experience there was nothing of the sort. First, we had a reservation for 7pm and our entire party of 7 people arrived promptly at that time. We were still stuck standing in the lobby for a good 10 minutes while our table was prepared. When we finally got seated, our server took our drink orders and returned about 10 minutes later with a tray full of styrofoam cups. She said that they were in the process of washing some glasses. Ok Understandable. Weird that a restaurant of that size and caliber would not have enough drinkware on hand, but understandable I suppose. A while later, she took our orders which included a variety of sushi appetizers and seaweed salad. Those came somewhat promptly, even tough one of my dining companions received a seafood salad instead of his seaweed salad. After our appetizers, soups and salads came out, that's when the waiting started. And the waiting. And more waiting. It was obvious that *someone* had forgotten about our table. The barely post-pubescent manager came out and "apologized" (without making actual eye contact with anybody) saying that the chef had grabbed the wrong ticket. We waited over AN HOUR for a Hibachi chef to come to our table and start cooking! I know that if you order appetizers, your food is obviously going to be slightly delayed while you have those, but an hour AFTER appetizers is just ridiculous. The only reason I think anybody even ended up coming over was because the people sitting around the grill with us complained that they saw other diners who had come in after us and were already served and leaving the restaurant whilst we were still waiting for our chef. When our chef finally came out, it was the most blase, boring hibachi 'performance' I had ever witnessed. I mean, yeah he die flip an egg into his hat and make the grill flame up, but that's about it. No theatrics, no conversation, just cooking. If i wanted that, I could have gone literally almost anywhere else and left the cooks in the kitchen. Finally, when dinner was finished, and the waitress had made about a million excuses as to why everything sucked so bad, I realized that the reason they probably are lacking clean dishes and drinkware is because she hadn't taken any of our dishes away and just kept bringing out fresh glasses. I had four empty pop glasses in front of me alone. After a while, someone else started taking everything away. In the meantime, one of the employee's phones was on the server station behind us and it kept going off making this alarm sound. It did it no less than three times. After dinner, that awful birthday song started playing in our section (though it was a reprieve from the incessant phone alarm) and the server brought out this fried ice cream thing to the other people sitting at the grill with us (it was one of their birthday as well). Ironically after an entire meal of nothing getting taken away, she had no silverware with which to eat this creation. We mentioned that it was also our dining companion's birthday so they brought out another fried ice cream thing and the awful music started playing again. What the server failed to mention when bringing out these ice cream creations, was that they CHARGE FOR THEM. Neither us nor the people sitting with us were aware of that. Too bad the poor birthday girl didn't even get to try it since she had no damn silverware. I believe, that came off the bill. Two hours into the fiasco, it was finally the end, we were pretty unhappy with the entire experience from start to finish. The manager did give us 15% off, but really, Saga is so overpriced as it is, the small amount we saved because the meal was so bad was not even worth it. On the way back home to Oakland, I had to make an emergency stop in Greentree because after all of that, the food made me sick! I can also confirm that at least one other person in our party also go violently ill that night. Between the horrible service, the boring Hibachi chef, the poor management, the phone alarm that kept going of, the awful birthday music and food poisoning, I will NOT be returning to Saga. Ever.
(1)Skye K.
Seriously horrible. This used to be my favorite place. We got a Groupon and in the instructions it said that we can bring the printed coupon or bring the mobile device to show the deal. We called in to make a reservation and they told us that was fine. WE TRAVELED 20 MINUTES TO COME HERE and they dare tell us they can't take our coupon. I left. I hope this place goes out of business.
(1)Jim W.
Being the third best sushi/Japanese restaurant in Pittsburgh is pretty decent. Being the third best sushi/Japanese restaurant in Robinson Township, however, is less so. After a long hiatus, my friends and I returned to Saga for lunch. It was VERY busy. I suppose that should say something about it, and to be completely fair, Friday during lent probably didn't help. The waitress was polite but overworked, so she spent a lot of time apologizing for how long things were taking. And for not having napkins. And for not bringing soy sauce. The sushi was actually pretty good. But it's just as good at least two other places within a 2 mile radius, so it'll probably be another long hiatus before my next visit.
(2)Ricardo T.
My one previous experience with hibachi had been good but underwhelming as far as the ambiance of the setting. I'm not asking for an entirely authentic setting, but there's a few basics that it was lacking. Enter Saga. Beautiful setting with three separate sections, the restaurant, the bar, and the hibachi seating section. Good decorations, clean lines, and clean overall. The seating felt nice and "private" within the realm of hibachi seating. And the service was good. The food was the only thing where I found myself going "eh, meh." In the almost two hours that I was there I head "Saki time" or "More Saki, More Fun" every ten minutes on the dot--if not more often. Which is all fine and dandy if you want to drunken the customers and hibachi cooks but keep away from my rice & noodles please. The portions were huge, which I was expecting and hoping given their pricing schedule. The chicken was perfectly cooked and seasoned while the shrimps were super plump and yummy. But then ... there was the rice and noodles ... some bites were supper good and some bites all I could muster were flashbacks to "more Saki more fun" since that's all I could taste. Overall it's an solid A-Ok. I think once I develop a palate(sp) for Saki it wouldn't bother me as much. :-)
(3)Jay K.
Place was pretty packed for a lunch hour. Food was descent but nothing outstanding. Restaurant was moderately clean. Edamame was disgusting and the glasses were dirty.
(2)JB A.
Decent sushi. no brown rice, but otherwise very good!
(3)Alissa H.
While i love sushi above all other foods, i enjoy knowledgeable staff as well. Our sushi was good and more importantly, fresh. However their staff was clueless about the sushi, making it hard to order what we wanted. Some more training for their staff and i would give them 5 stars. They need to learn the difference between the basics such as sushi and sashimi.....etc....
(4)Jenny A.
Service service service. I am not hard to please, but come on, show us a smile, get us a drink in under 10 minutes (while sitting at the bar tended by at least 2 bartenders and patronized by about 6 of us). Serve us soy sauce with our sushi without us having to ask twice and resort to giving you pathetic looks of hunger as we stare at our sushi. I am almost glad to get on yelp and see so many bad reviews. Now I know it wasn't personal, and now I know why the staff doesn't give a sh*t about the customer - they get so many bad reviews, why do they have to even try? Please don't waste your time. I'd rather eat at home with my children ordering me around and not letting me sit down to actually eat. At least I can get a smile and some appreciation out of them.
(1)Carrie M.
I've had nothing but great food at Saga. The staff is hit or miss and the manager woman is not very friendly but I don't go there for that. Their lunch special is a great deal.
(5)Cody O.
Saga Hibachi is one of my favorite places to go. The hibachi chiefs are very funny, and they even poke fun at themselves from time to time. They really go out of their way to engage and entertain the customers. I generally order the Traditional Chicken Hibachi which costs $18. It is served with chicken, rice, noodles, and mixed veggies. As a big-guy, with a big appetite, rest assured that you will have plenty of food on your plate. This is the first place I have ever ate sashimi. Please note that sashimi is plain raw fish. It is not sushi - it is not wrapped into rolls, mixed with rice, or any of that stuff. It is simply raw cuts of fish. I have become a big fan, especially the tuna sashimi. If you have never tried it, spend the $5 next time you are at Saga. Great atmosphere, lots of fun. Prices are high, but you get a great deal of food, plus entertainment...so well worth it. Parking can be a challenge. I usually park BEHIND the restaurant and simply walk through Barnes and Noble to get there. 4 Stars for sure...Great Place!
(5)Lauren N.
Today was my inaugural visit to Saga. I had heard all good things about this place, and I LOVE sushi, so I was excited to finally try it out. The interior of this place is beautiful! They have a hibachi section, a large front bar (which I'd assume is a great place to be on a Friday after work), and a main dining area. This is where my friend and I sat for lunch. I ordered an asparagus and vegetable roll and it came with a salad. I wasn't too fond of the salad or the ginger dressing that came on it. I had two bites and didn't finish it. I probably should have stuck with my original idea of adding a seaweed salad. I'll know for next time for sure to do that. The asparagus roll was average. The vegetable roll I'd give a B-. There were a lot of Asian vegetables in there that made for an awkward taste. I left half of them on my plate. I give my rating an A-OK because I'd love to go back and try some of their other rolls. The food overall was good, just not anything I'd order a second time around. It definitely has a great atmosphere and good service that would bring me back there and give it a second try.
(3)Todd V.
WARNING: This restaurant fraudulently added an extra $2 tip onto my credit card. I prefer eating at an establishment that hires honest employees, not people like TONY who decided that a $5 tip wasn't good enough for him. My server's name was TONY and I ate at the restaurant on 10/28/11. For the record, this is the SECOND time in less than two weeks that a restaurant in Pittsburgh added an additional tip onto my bill. I have never before been in such a dishonest town in my life. Avoid this restaurant if you value honest employees with integrity. Eat at this restaurant if you don't mind wasting your time filing a dispute with your credit card company. Be sure and KEEP YOUR RECEIPTS!
(1)Victoria L.
Gist - Think benihana + sushi restaurant; but you can order off both menus Why Go? * You want to be entertained while someone cooks a meal in front of you * You don't mind sitting with strangers * You want thick cuts of sashimi * You like grilled chicken; beef; shrimp Charashi Bowl - $17 * ~12-15 pieces of sashimi; didn't like the octopus ; but good variety *came w/ miso soup & salad * Salad was reg. lettuce w/ some thousand island dressing vs. the more typical ginger/peanut sauce *thick sashimi cuts; fresh so that really enjoyed Combo Chicken & Shrimp Dinner - $21 * came with soup, salad, fried rice, grilled veggies (zuchini, broccoli)& chow mein * good portion chicken tender; 2 shrimp well cooked Notes: * Seems very popular for b-day parties at least on the hibachi side * Have sake bombs on the menu * Usual hibachi entertainment - volcano onion tower, shrimp tails toss into chef hat, spinning egg; etc.
(3)Bianca S.
The sushi was pretty amazing, and the avocado salad was great too! The reason I gave Saga a lower rating was because of the cleanliness of the place. It was a very nice looking restaurant, but wasn't as clean as I thought it should be. We sat at the sushi bar, the counter and the place mats were dirty and sticky. The floor was filthy, in much need of a good polishing. The bathroom especially was the worst, soap residue was on the wall, the garbage can was filthy, along with everything around it, also the paper towels were out too. That was pretty disappointing, being that the look of the place was nice. Someone needs to make those hostess check the bathrooms and clean them a little more often.
(3)Steve C.
I stopped in for happy hour at Sage. I ordered the half price Sashimi plate. I was amazed at the quality of the fish for $4.50. Also $2.00 bottled beer. It will be a stop for me everytime I am in the area on business.
(4)